Privacy Policy

Nightfall Automotive is a sole trader and is the data controller for the personal information described in this policy.

For any privacy question or request, contact us at info@nightfallautomotive.co.uk or 07539 013630.

• Your details: name, mobile number, email address, postal address and postcode.
• Your vehicles: registration, make, model, year, VIN, engine and ECU details, mileage and performance figures (for example power and torque before and after work).
• Bookings and work: appointment dates, the services you book, notes you add, notes our technicians record, and photos or files of your vehicle taken during the job.
• Payments and invoices: invoice details, amounts paid and owed, and payment references. Card payments are handled by SumUp; we never see or store your full card details.
• Login information: the mobile number you log in with and the session needed to keep you logged in.

• To provide our services (performing our contract with you): managing your account, bookings and vehicles, carrying out and recording work, sending login codes and messages about your booking, invoicing and taking payment.
• To meet legal obligations: keeping financial records such as invoices and payments, as required by HMRC.
• For our legitimate interests: keeping the portal secure, preventing fraud, and keeping records of work in case of questions or warranty claims.
• Offers and updates: as a customer, we may text or email you about our own similar services, offers and requests for reviews. We give you the choice to say no when you sign up, and you can turn these messages off at any time on your account page or by contacting us.

We do not sell your personal information.

We use the following service providers to run the portal. They process your information only on our instructions:

• Supabase: database, login and file storage.
• Vercel: website and app hosting.
• SumUp: card payments.
• Webex Interact: text messages, such as login codes.

Some of these providers may store or process information outside the UK. Where they do, they use legal safeguards approved under UK data protection law, such as adequacy regulations or standard contractual clauses.

We may also share information where the law requires it, for example with HMRC.

• Your account and contact details: while you have an account with us. If you delete your account, they are removed straight away.
• Invoices, payments, bookings and job records: for 6 years after the end of the financial year they relate to, as required for tax purposes. This also applies after you delete your account, but without your contact details.

You can delete your account at any time from My Account in the portal, or by contacting us. This deletes your login and removes your name, mobile number, email and address. Records we must keep by law are kept as described above.

If you have a booking that is upcoming or in progress, or an unpaid invoice, please contact us first so we can settle it.

We only use cookies and similar storage that are essential for the portal to work, such as keeping you logged in, and to let the app load quickly when installed on your device. We do not use advertising or tracking cookies, or analytics.

Under UK data protection law you have the right to:

• ask for a copy of the information we hold about you
• have inaccurate information corrected (you can also update your details in My Account)
• have your information deleted, where we are not required to keep it
• restrict or object to how we use your information
• receive your information in a portable format
• withdraw consent at any time, where we rely on it

To use any of these rights, contact us at info@nightfallautomotive.co.uk or 07539 013630. We will reply within one month.

If you are unhappy with how we handle your information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

We may update this policy from time to time. The date at the top shows when it last changed.